layout problems in survey page

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Hi there,

I've installed Lime Survey and there are no problems in Admin pages.
But when I create a new survey and I go to my survey's URL I find a "raw page", maybe it's not possible to load graphic layout (maybe css files?).
See the example in attached file.

Any ideas about this problem?

I did not find the right solution from the internet. 

References: - 
https://bit.ly/2GG7v9y
Medical advertising video

Thanks
 
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